Tag Archives: Palin

Will Obama’s Victory speech change the way people present for the better? And does that mean more acceptance of Apple’s Keynote software as the tool of choice?

This week in Melbourne we’ve observed, neigh(!), participated in two races: a 22 horse race known as the Melbourne Cup, and a two horse race in the US, which will have a far greater impact on the world’s future than the horse race.

Nonetheless, in an ironic twist, so iconic has the Melbourne Cup become (it is the second richest race in the world after the Dubai Cup), that Victorians have a public holiday! Yes, we get a day off from work in celebration of a horse race, while the rest of Australia works. It’s not called “The race that stops a nation” for nothing!

This day off gave me time at home to further prepare some presentations, and try and get my Macworld 2009 workbook ready for publication. From it and my blogs, I hope I can publish a book (in print or pdf) which details some of my thoughts and actions when it comes to presentations.

You see, I believe being able to present well, whether it’s at a conference for scientists, or a small business proposal meeting to raise funds, be it a CEO delivering at an annual shareholders’ meeting, or yes, a Presidential candidate trying to get your vote, it is a fundamental 21st century skill. It’s also one of the most feared modern human activities! I count myself lucky to have had much exposure when I was young to presenting, whether it be in class at school or college, or on radio, in print, or on TV. I feel comfortable in all media, and indeed have taught media management skills previously.

When a tool like Keynote comes along, as it did in 2003, one grasps it fiercely, having recognised its qualities to elicit emotional responses to message delivery, quite at variance to the dominant message delivery platform for presentations, Powerpoint. Yes, I have seen bad Keynote and good Powerpoint, but each is rare!

With Obama winning on Tuesday, we were witnesses to two very important speeches: Obama’s victory speech, and McCain’s concession speech. Each was a emotional symbol of the man’s character, as I heard and felt them.

McCain revisited himself, without the weight of the Republican party hopes resting on his shoulders. Here in Australia, the power of the former conservative government was in keeping its factions in check, while pointing to the opposition’s “ownership” by powerful trade unions (sound familiar to my US colleagues?) in over-riding more moderate progressives within the party.

This year, the Republican factions became all too obvious and those more moderate Republicans and swinging independents refused to hear the same old FUD (see my previous blog entry, comments and all).

While Sarah Palin impressed many at the Republican Convention and held her own during the single Vice-Presidential debate, it was clear to me she had been well-rehearsed and coached, and had much presence and appeal.

But in her one-on-one interviews, her lack of depth, both intellectual and political, was on show for all to see. Like actors, she was only as good as her last performance, and while many will hold on to her initial presentation at the Convention, her later performances with the likes of Katie Couric and the merciless parodies by Tina Fey will likely see Gov. Palin reduced to a page on Wikipedia.

Obama left his best speech until last, following McCain’s concession speech, which you can see him watching below, courtesy of a Flikr link here.

Obama watches McCain's concession speech

Obama watches McCain

While those who had kept an eye and ear on Obama since 2004 knew he was going places through his oratory and passion, it’s only in these last two years and in particularly these last few months when many have really listened to the man speak.

His speech on Tuesday night in Grant Park, Chicago, will be listened to again and again, for all manner of reasons. It reminded me of one of my slides from my Macworld 2008 presentation, which I modelled on this book, below:

Peak Performance Presentations

Peak Performance Presentations

In my presentation, I wanted to remind the audience that we ought not rely on technology to help us be persuasive. That like lead actors, we need to use technology as support acts to help us get our message across, not be the message. Initially, I showed a humourous video of technology gone wrong, then referred to a blank slide where I reminded the audience that some of the most memorable and influential speeches in living (and recorded) memory came without technological assistance (albeit with microphones).

On a blank slide, I brought in a panel showing Winston Churchill behind a microphone, accompanied by a his voice: “We will fight them on the beaches….”

This slide occupied the left third of the screen, such that audience members were now expecting the other two thirds to be filled with more speeches. I then showed a picture of JFK behind the microphone on the slide’s right third, with his voice saying, “Ask not what your country can do for you…”.

This left the middle panel to be filled.

I chose to fill it with Martin Luther King behind the microphone, with his voice: “I have a dream…”

It was a powerful moment in the Macworld presentation, and I was taken back to that moment when I listened to Obama’s speech on Wednesday, my time. No doubt in a future presentation, I will likely include parts of it, perhaps leaving Churchill to one side, especially if I’m working with a youngish audience.

There are any number of phrases to select:

“It’s been a long time coming, but tonight, because of what we did on this day, in this election, at this defining moment, change has come to America.”

“The road ahead will be long. Our climb will be steep. We may not get there in one year or even one term, but America – I have never been more hopeful than I am tonight that we will get there. I promise you – we as a people will get there.”

“And to all those watching tonight from beyond our shores, from parliaments and palaces to those who are huddled around radios in the forgotten corners of our world – our stories are singular, but our destiny is shared, and a new dawn of American leadership is at hand.”

And while it’s long, these three paragraphs, with their story telling, and emotionality, will no doubt bring a tear to some:

“This election had many firsts and many stories that will be told for generations. But one that’s on my mind tonight is about a woman who cast her ballot in Atlanta. She’s a lot like the millions of others who stood in line to make their voice heard in this election except for one thing – Ann Nixon Cooper is 106 years old.

She was born just a generation past slavery; a time when there were no cars on the road or planes in the sky; when someone like her couldn’t vote for two reasons – because she was a woman and because of the color of her skin.

And tonight, I think about all that she’s seen throughout her century in America – the heartache and the hope; the struggle and the progress; the times we were told that we can’t, and the people who pressed on with that American creed: Yes we can.”

And while I will show a picture of Obama when we hear his voice, as the audio concludes, I’ll transit to this picture of Jesse Jackson listening to the speech (I think a very slow dissolve will add to the emotionality), and no doubt many in the audience familiar with him will be empathising with his feelings, knowing his struggles and how his hopes have now been realised.

You see, even though I might be telegraphing what I will do in a future presentation, it won’t spoil the emotions of the moment nor the persuasiveness of slide and my commentary.

What this all means is that we now have a President who is an orator of the first order, unlike the incumbent President Bush, whom Dave Letterman pillories each night in his “Great Moments in Presidential Speeches” parody.

My prediction is that now more than ever is the time when expectations of giving great presentations, whether in scientific or academic conferences, in business or in ministries and schools, will peak. Lacklustre Powerpoint-based “shows” will no longer cut it.

This will be the case especially in schools and colleges. This election had a huge turn out of young people, some voting for the first time, impressed no doubt with the change desired by so many, together with Obama clear technological savvy  with his exemplary use of SMS,  Facebook, iApps for the iPhone and so on.

This is a cohort who are themselves media savvy, creating their own entertainment and news reporting, and it is this group who will reject long winded, passionless speeches and bullet point-riddled presentations with accompanying chintzy clip art and moronic “beanie” people. This is the group who take megapixel-sharp photos with their cellphones, and share them on Flickr and Facebook.

This group will expect their teachers and figures of authority to present well, and Obama has set a very high standard indeed. Expect an increase in enrolments in speech coaching groups like Toastmasters.

But just as importantly, this is a group very switched on to the Mac, which as you know comes bundled when purchased with a trial copy of iWork and thus Keynote.

I’m guessing in the next update of Keynote we will see even more movement to a merging of Keynote and elements of iMovie and Garageband. We have already seen how the current version of Keynote has numerous export options suitable for podcasting. But I also expect to see more tools to help Keynote help you create memorable presentations. Like most things Apple, it will guide its users to be more creative, then get out of their way when they need to be centre stage.

This is why Paul Kent, MD of Macworld, and who invited me to present at once more at Macworld 2009, is such a smart guy.  But he has made life tough for me. He knows he wants my Powertools workshop to evoke the same reaction as this year’s presentation, where I showed Keynote in action rather than talked directly about it (to the disappointment of about 10% of the audience, judging by the evaluations).

But he also asked me to show how I go about thinking and creating with Keynote, so you get to see how the magic happens. Unlike a magician who never gives away his or her secrets, I am in my element sharing my knowledge, receiving feedback, and showing how to do things differently. Not just to be oppositional, but because my way of doing things differently is a better match for what the science of persuasion and influence tells us.

Teaching presentation skills is so much more than teaching the mechanics of how software works, which seems to be how so many workshops on Powerpoint operate.

Over to you now… regardless of your political persuasion and whether you think Obama’s actions can match his rhetoric, what do you think about my central thesis, that he has raised expectations for anyone who wishes to speak to an audience?

What an Obama victory next week will mean for Apple and its users

I’m in the process of making final plans for my next trip to the US, where I’ll be visiting Florida (Miami Beach, Fort Lauderdale and Boca Raton), then off to Macworld in San Francisco for my Powertools workshop on Apple’s Keynote (details upcoming).

After, I’ll stay on to do some more training, hopefully picking up some workshops, but likely leaving California before the Presidential Inauguration in January. Certainly, I will be able to pick up some of the feeling of change by the time I arrive in Florida on Christmas Eve (look for my reindeer).

Here in Australia, we experienced our change from a tired, conservative, “let’s go to war with George W.” fear-mongering government almost a year ago, and the relief has been palpable. Many of those who took the time to write to newspapers and blog about the shift noted a sense of human dignity having been returned to the Australian landscape, when a more progressive government was elected in November, 2007.

Now, because of the way I think about presentations (and how to best use Keynote), I am very aware of the power of presentations to persuade, using engaging and involving methods based on cognitive neuroscience, adult learning principles, and knowledge management. I am picking up “gigs” from individuals and organisations who wish to learn how to use these methods with their particular audiences, whether they be colleagues, politicians and their advisors, or church attendees.

In many respects, the Democrat party has been lousy at delivering persuasive messages, ineffectual at dealings with Republican hubris. In my presentation at Macworld this year, I discussed the power of emotions to persuade, and referred to psychologist Drew Westen’s book, The Political Brain, as evidence of this.

Here is part of the slide I used, showing a quote from the book:

My slide from Macworld 2008, featuring Drew Western

Drew Westen and Macworld 2008

I wanted the Macworld audience to understand the pervasiveness of emotions, whether in presenting, in politics, or in teaching, and how this aspect of human behaviour could be harnessed to make message giving more persuasive.

Westen’s thesis is that the Democrats have been poorly informed in how to deliver messages, allowing the GOP and its fear-based messages to hold sway, none more so than what the world is observing with the McCain/Palin team. (Believe me when I say the world is watching the US elections intensely, and we can see how poor economic management in the US has global effects. Ask the Icelanders, whose state-based airline just went bankrupt).

In Australia, surveys have shown that about 75% of Australians want an Obama victory next week. And we’ve had a year of living through “You’ll be sorry” messages from the conservative elements within Australia. So far, despite the economic challenges, the current progressive Government is managing quite well, and we here have been afforded some protection from the worst of the impending global recession.

If you heard last week’s Apple Q4 earnings call (I played some of the audio from the iTunes podcast at this week’s iMUG AGM as part of my President’s report), you would have heard CEO Steve Jobs singing the praises of Apple customers, of how they cleverly choose Apple products despite their premium price, even if it means waiting a little longer to afford them. He spoke of the economy’s unpredictability while speaking of Apple’s being protected from the buffeting the PC world is experiencing with their razor-thin margins and lack of innovation. Great products and $25 Billion in cash and no debts is a great means by which to weather the current turbulence.

In an insightful column recently, Robin Bloor wrote of “the sound of crashing Windows” referring to his observations, backed by data, that the Mac is making incredible inroads into the public and corporate mind and market share, challenging Windows’ dominance.

About Microsoft he wrote,

“Microsoft has very little territory on which to fight. In fact it almost feels as though the game is already over. It has no direct retail footprint and it doesn’t do hardware. It even suffers from the indignity that while you can run Windows under OS X, you cannot run OS X under Windows. Because of virtualization, Windows has become a Mac app for running legacy PC applications in the Mac world – and the Mac world is currently expanding at 3 times the rate of the Windows world.”

In other words, at least with respect to IT, change is on its way and it’s inevitable.

I want to suggest to you that an Obama victory next week will hasten that change significantly.

It’s not just that Obama is a switched-on technophile (as compared to the near-technophobic MacCain), able to better use social media to get his message across, but he far more mirrors how Apple operates. He comes from a minority background and must overcome huge resistance to change by conservative elements who prefer a “the herd might stink, but at least it’s safe with them” mentality that has prevailed hitherto.

But pain in the hip-pocket, loss of jobs at home and children in a flawed war, and the sub-prime mortgage fiasco, appears to have Americans asking themselves if the Microsoft-style FUD the GOP is asserting about Obama remains tenable.

If Obama succeeds, then a shift in how FUD is experienced by the voting public (we here in Australia have compulsory voting) will be demonstrated. FUD can only be effective if the product you have to offer has “good enough” qualities compared to the “as good as it gets”, and thus price and conformity are preferred over innovation and difference. The failure of Vista to even make the “good enough” grade has proved a tipping point for Microsoftian FUD.

Obama winning next week will be like the horns at Jericho blowing, bringing down many walls of separation between sections of the American populace, in place for hundreds of years. It will have far reaching effects, locally and globally, and the world will definitely alter its attitude to the US and its citizens after eight years of President Bush and his administration.

My assertion is that an Obama victory will loosen up many prejudices, while others will harden in the first year when the vanquished sit around ready to pop out the inevitable “told you so”. But the overarching effect I expect many will feel, including nations other than the US, will be a sigh of relief together with the generation of hope.

Many of us who have been part of the Mac world, experiencing prejudice and being squeezed out from the mainstream despite preferring the better, more emotionally satisfying product, will perhaps also feel a sense of joy if Obama succeeds. That’s not to say all Mac users are Democrats – far from it. But even progressive Republicans will prefer change this election, having had enough of the present administration with its central message of “family values” and a “war on terror”, and not wishing its de facto continuation with McCain/Palin.

Just like the effects of Roger Bannister running the first sub-four minute mile in 1954 saw many others quickly follow with their own sub-four records, thus breaking through a shared psychological barrier, the breaking through the race barrier next week, should it happen, ought to see many other shared psychological barriers also fall over.

I believe one of those barriers will be that artificially imposed on the Mac in industry, schools, and personal use. If there is one negative here, it’s that despite the psychological shift that would occur with an Obama win, the economic recession America will experience (is currently experiencing?) may see excessive financial conservative belief reflected in a “stay the course” with Windows attitude, despite evidence of its failures, doubts about getting Windows 7 out on time, and of course total cost of Windows ownership. The continuing moves to Open Source, a further threat to Microsoft, will parallel the openness of an Obama led government I would hope, in strict comparison to the incumbent’s history of secrecy.

I can’t vote in the US election, even though my father served in the US military at Fort Bragg in WWII, but I have a real love for the nation and its original principles, and a dislike for the faux patriotism displayed by those who believe they represent “real Americans”. I’m hoping when I get to the US in December I will experience the winds of change blowing through.

We did it here in Australia, and we’re doing OK, all things considered. Perhaps we’ll chat about the election results at Macworld in January. See you there.

(Today’s New York Times has an interesting piece on how Drew Westen’s ideas are influencing the Democrat’s message delivery process here. If his process is show to be effective in an Obama win, it will also put another nail in the Powerpoint coffin, with its “just fill in the bullet point cognitive style”, in preference to a more visual and emotionally effective Keynote-style I will be teaching at Macworld 2009).