Daily Archives: April 27, 2010

New York Times article once more rips into the military use of Powerpoint for decision making: when will they ever learn?

One of the slides I showed in my Presentation Magic workshop at Macworld Expo this year has now made it into a Powerpoint critique in a New York Times article, by Elizabeth Bimuller, entitled, “We have met the enemy and he is Powerpoint”. Here’s the featured slide from a war room Pentagon briefing:

Unfortunately, the projector at Macworld didn’t talk nice with my Macbook Pro so those present at the workshop couldn’t make it out too well, but here I think you get the picture. It is but one of several similar mappings in Powerpoint presentations to the US military leadership which the Times article describes thus:

Like an insurgency, PowerPoint has crept into the daily lives of military commanders and reached the level of near obsession. The amount of time expended on PowerPoint, the Microsoft presentation program of computer-generated charts, graphs and bullet points, has made it a running joke in the Pentagon and in Iraq and Afghanistan.

No doubt there will be many who will complain, with some justification, that once more Powerpoint is being ripped into as a cause rather than the medium it is… but, as I have long written and demonstrated in my workshops, if it is only the medium, then why are 95% of presentations one sees so similarly disengaging with their overuse of text, bullet points and impenetrable graphics? That number increases to 99% if you randomly download Powerpoint presentations from the web (using any esoteric keyword you like in Google) and add .mil or .gov.

As has been written elsewhere, the look and feel of a Powerpoint slide is directly correlated with the hierarchical structure of an organisation: the more levels in the organisation, the more headers, sub headers, and sub sub headers you’ll see in the slides the organisation generates. And the more disengaging the slide in its message delivery.

Here’s a Government example from own state’s Education Department:

One day, these kind of Powerpoint slides will be a thing of the past

The New York Times article is a great read, and it reaches all the way up to President Obama. I like the way the author, with co-writer Helene Cooper conclude their piece, referring to news briefings to reporters:

Senior officers say the program does come in handy when the goal is not imparting information, as in briefings for reporters.

The news media sessions often last 25 minutes, with 5 minutes left at the end for questions from anyone still awake. Those types of PowerPoint presentations, …. are known as “hypnotizing chickens.”

The hypnotizing chickens quote comes from retired Colonel, Dr. Thomas X. Hammes who wrote a blistering critique of Powerpoint in the military, called “Dumb, dumb bullets”. Available here.

To see more of the military style of Powerpoint knowledge sharing and planning, you can download more examples here. (Do not eat lunch before, however.)

Afghanistan_Dynamic_Planning

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There are a couple of things about the “lost” iPhone that just don’t add up; and why charges should be laid if laws have been broken

In the next few days, we’ll know if the San Mateo police authorities will be pursuing those involved in the lost Apple property matter, which has now made the New York Times, here. The sheer idiocy of some of the Times blog commenters ought to provide a few minutes amusement for readers.

There are a couple of arguments posted that bother me, however. Some argue that Apple deserved what it got (whatever that may turn out to be) for letting a relatively junior employee loose with a prototype iPhone. By all accounts, however, it makes good sense so late in this product’s development for it to be tested in the wild by someone who knows something of its workings, can follow test bed instructions (much like Boeing test pilots are currently following engineering instructions testing the Boeing 747-8 and 787 aircraft), and perhaps resembles in his usage patterns a typical expected purchaser.

No doubt, despite its release slated for May 7 in the US, there are disguised 3G iPads roaming the country in a similar fashion, and for all I know, in other countries too.

While Gizmodo has seen fit to out the Apple engineer it alleges was responsible for its loss – we will no doubt learn of his fate shortly – the mystery “finder” who sold the item to Gizmodo remains a mystery.

It’s alleged when he or she located the phone they tried to call Apple to ostensibly arrange for its return. Some of the NYT’s commenters write that this should get him/her off the hook of being charged with “theft by finding” under California law, as s/he was apparently not treated seriously by the Apple respondents s/he spoke with. Given Apple’s secrecy, it’s hardly surprising that this low-level Apple employee group would be in the dark about unreleased products. Go into an Apple store and ask about a rumoured product, and its employees will deny its existence or knowledge. Anyone could have rung up Apple based on a rumour to see if Apple would “bite”, thus confirming the rumour. It was only when Gizmodo published the pictures of the unreleased product that Apple wrote its letter of “please return”.

“Theft by finding” does sound unusual, though, doesn’t it? I hadn’t really known of it until earlier this month when a local Melbourne couple were charged with it in unusual circumstances. Apparently, this couple had attended a Salvation Army outlet in March and purchased a well-used suitcase. It had been donated a few weeks before by a woman doing some home spring cleaning. But unknown to the kindly donator, her husband had lined the suitcase with $100,000 in cash!

The purchasers had discovered the cash on getting the item home, and had already begun depositing it in various back accounts. Meanwhile, the husband and owner of the suitcase had learnt of its loss, and contacted the Salvation Army depot. The suitcase had been paid for by EFTPOS, and so the purchaser’s identity could be traced quite easily. Had they paid in cash, some old fashioned detective work would have been the order of the day.

In the end, the couple were charged for not returning the suitcase – or at least the $100,000 as they had actually legitimately purchased the suitcase – since they did not own the $100,000 merely by possession of said suitcase.

In the lost property case, how is it that the “finder” decided to ring Apple? If you found a lost iPhone in Marshall’s, would you ring Apple to try to return it? No, you’d take it to Marshall’s management and hand it in. You wouldn’t take it home, and place it on eBay, even after you learnt that it had been “bricked” overnight, would you? I’ve found mobile phones in the street, looked up “Mum” or “Dad” or “work” in the directory, and rang to tell whoever answered I’ve found this phone, and will be handing it in to the nearest police station (I’ve actually done this twice). I don’t ring Sony Ericsson or Motorola to try and locate its owner through them!

But the “finder” took it home apparently, and dismembered it enough to dislodge its disguise as a 3G phone and discover it was something quite unusual. But unusual or not, you still take it back to the bar, or if it’s now too far away or it’s closed, you hand it in to police, surely? The idea of not trusting staff at an Apple store so as not to return it there is also preposterous. Somehow this aspect of the story as published doesn’t hang together. Did the “finder” and the Apple employee engage in conversation for the “finder” to learn of the device’s “special properties”? Did he or she observe two Apple employees in communication over each of their unusual devices (the lost item was in use that night according to reports) and devise a plan to heist one of them, or take advantage of the state of mind of an Apple employee?

But the disconnect for me also comes to the “lost” device’s being hawked about the place so that it ends up at Gizmodo who pay to take it off the “finders” hands. Did they do this after seeing the device and forming a very strong opinion that it was a genuine Apple product, and not a cheap knock-off, and so had a scoop?

By paying for the device, are they not similarly abetting the “theft by finding” charge the original “finder” may now be facing, whose identity is known to Gizmodo? If Gizmodo does not turn over the “finder’s” name, are they acting according to defensible journalistic principles of not revealing sources? But this defense, for which some journalists have been jailed, is usually restricted to information, not property and certainly not theft of property.

On the New York Times’ blog article I’ve mentioned above, some commenters have voiced that the local San Mateo authorities are either acquiescing to Apple pressure to charge the “finder” or Gizmodo, or that since the item has been returned, all is good in the world and we can get on with our lives. The latter is clearly stupid: do we let go kidnappers because they felt guilty and returned a five year old child to its parents? No, but their act of contrition may lighten their sentence.

And what of a more sinister outcome than Gizmodo ending up with the “lost” item? What if the “finder” had hawked the item to those who in their homeland had the opportunity, motive and wherewithal to reverse engineer the Apple device, or at least plunder some of its intellectual property? Would the same commenters be cheering in the bleachers if it was a foreign owned company who went on to make cheap copies at a time when the US is recovering from its financial despair and where every little bit of foreign export can help?

There are principles at stake here, whether you like Apple as a company, or its products or its CEO. To not go ahead and charge those who have broken the law would be seen as taking sides, and not taking seriously the importance of trade secrets, not just for Apple’s benefit, but for those who benefit from Apple’s place in the technology world.