Category Archives: iPad

As expected, iWork was beefed up for the new iPad, bringing Keynote closer to parity with its desktop older sibling. But don’t fret, Keynote users: I think we saw some hints of new features of the next Keynote for the Mac.

So the new iPad has been released (I ordered two of the top models), along with an updated AppleTV to take advantage of its retina display.

I will not at all be surprised when the tech pundits today boohoo the new iPad, from its failure to cure cancer through to its ungainly name, which I predicted would be the case in a previous blog entry, just because Apple can. And indeed likely enjoys playing the punditry for fools, while it laughs all the way to the bank.

Before I get to the main points of this blog entry, a couple of non-appearances are worth noting.

1. Where was Scott Forstall? I can’t recall an Apple keynote where the iPad and iOS were featured and he was not given a place on stage. Given he reports direct to Tim Cook, was this Tim’s way of further asserting his new CEO status? Or hopefully, a much more simple explanation.

2. Where was the much anticipated Microsoft Office for iPad which had the tech punditry all atwitter in recent weeks, once today’s keynote invitations had been sent out?

Instead, what we did see but not demonstrated were beefed up iWork apps, which like iPhoto for the iPad allowed Phil Schiller to drive home the message that “don’t let anyone tell you you can’t create on an iPad”. (You can see him refer to this at 1h:15m:20s, after you download the keynote podcast from the iTunes store ).

Indeed, Schiller emphasised the parity that now exists between iPad and Mac OS X devices like the iMac and Macbook since the Apple creative applications – iLife and iWork – now exist on both platforms with an extremely similar feature set.

I downloaded the Keynote update, now in V1.6, with the most important and obvious additions being  the near match between builds and transitions. It’s not quite 100%, and of course the iPad font set is still limited, so error messages may crop up after importing  desktop Keynote file with esoteric fonts.

In a previous blog post I had predicted that an updated desktop Keynote would not be released into the wild until there was much greater feature parity between the two versions, and this would require an improved iPad with respect to CPU and graphics. The hint Apple gave us that this was on the cards can be seen with the placement of the Keynote app icon in the tray for the keynote invitation illustration. I don’t know anyone who leaves Keynote there, myself included.

Which leaves desktop Keynote users to ask: : “Whither Keynote? You’ve not been updated for more than three years, so what gives?”

Clearly, much of the iWork team’s efforts have been directed to the iPad versions plus iBooksAuthor which also received an update today (V1.1) to account for the new iPad’s retina display.

There are clues however, and in today’s keynote I believe we saw hints that a new version – or at least some feature additions to the current version – are present.

Let’s go to the video replay…

In recent keynotes, Apple has been overenthusiastic about its use of the Anvil build, something which was last added to Keynote in a point update, as well as some new text builds. It’s been used when keynote speakers wanted to drop a bomb on us, so as to demonstrate “incredible” numbers of apps sold, or stores opened, or some other fact where expectations were crushed.

In the March 7 keynote, we didn’t see it at all. Perhaps it was a favourite of Steve Jobs, and here is Tim Cook asserting his status once more. If there was one build we saw quite often in today’s keynote, it was a variation of the “move” build, but this time two elements came in almost simultaneously, while pushing other elements no longer up for discussion, out.

If you have the podcast, go to 20m:14s, and here are some screenshots of what I noticed:

Here Tim is discussing how iPad users rate the device for various activities, such as reading books. He’s now going to discuss it as a favourite for playing games, so in the next click of his remote, the iPad image and text slide to the left, but not quite synchronously:

And now the new image and text slides in from the right, the text in the lead before the previous image has left the building:

And the rest now slides into place, the text once more leading the way:

And now the image aligns centred above the text:

Now, each of these could be performed with “move” builds – in and out – but some of these slides would require four of these, two each for text in and out, and two each of image in and out.

Because this effect was used several times in the keynote, I’m going to assert that it represents a new transition, similar to Magic Move, where you create each slide with its picture and text, and the transition does the work for you, such that you can control the delay and speed. Who wants to guess what Apple calls this new transition?

I suspect, however, this is was not the only transition. For some time now, I’ve been watching my AppleTV when it goes into screensaver mode. As with iPhoto, there are several very interesting ways that new photos can be brought in, including Origami. If you have an AppleTV, check in Settings for your screensaver options:

(Brian Burgess, at has a nice set of screenshots and elaboration upon AppleTV screen saver options here).

When I noticed these in action, it caused me to wonder how nice they would be as additions to the Keynote transition set, especially as more people are using full size pictures, as well as multiple illustrations in Keynote.

I think I saw one new addition in the March 7 keynote, at 18m:22s:

It starts at the time Tim Cook has said Apple sold more iPads in the last quarter of 2011 than any PC maker sold all their PC products, and says iPads are “showing up everywhere in the daily lives of people”:

"It's showing up everywhere in people's lives"

What looks like an regular flip build out commences...

.. and we see the image on the flip side now...

Now more fully formed, but only occupying a section of the previous image's space, because...

.. a moment later it's joined by a second flipping image...

... which remains for a moment while the first flipped image now builds out with a flip...

... and now the second image begins its flip out...

... and now both images are replaced by four smaller images flipping in...

... and here is the final montage, this whole sequences taking about four seconds...

Now it’s quite possible to do all this with the current Keynote, but why would you? It’s not Apple’s way to make itself, and the user, work so hard, when it can create transitions to do it for you, with you merely selecting the images (or presumably, text).

I suspect there is one more new build or transition but the camera work was too poor to pick it up. It occurs about 20m:40s and here is the images I can grab but they are certainly uninformative:

Icons of the thousands of apps start popping in...

I suspect this popping of apps as a build in was in fact similar to what was shown at the Education keynote to introduce iBooksAuthor January 19th, and used the Object Zoom transition.

It’s a very underutilised effect, bit I did manage to use it myself at Macworld in January. See below.

If you think you saw some new Keynote effects, please add your thoughts in the comments section below.

Hey, Apple: If you can stream Paul McCartney over iTunes Live on my AppleTV, when you can start streaming your keynotes live (like the one in a few hours)? Especially if you release an upgraded AppleTV – heck, I’d even pay a few dollars from my iTunes account and get up at 5AM rather than wait for the delayed replay

If Microsoft Office comes to the iPad, it will be the best of times and the worst of times.

It was but a mere coincidence that after my previous blog article here, entitled,

“If the expression “Give me the child aged seven….” applies to the iPad and Keynote, I’d start to worry if I ran the Microsoft Office marketing department: Lessons from a Las Vegas school”

the blogosphere somewhat choked with the “news” reported by The Daily that they had seen Office ported to the iPad. From there, many sites echoed the report, some saying The Daily had been duped, others pursuing Microsoft for comment only to receive a strange kind of denial, that more would be known in a few weeks.

That didn’t help the rumour mongering, because the time schedule placed it into iPad 3 release rumour territory. “What is possible”, some asked, “that Microsoft would appear at the iPad 3 keynote to demonstrate Office for the iPad?”

And what would they mean for Apple, for Microsoft, for Google Docs, for Android devices, and for humanity in general? OK, it’s not that big a deal, but for many it’s a serious business. After all, Office is responsible for much of those billions Microsoft earns each month, it is the default communication platform in the enterprise and many academic and military settings, and its placement on the iPad is certainly worth contemplating for its meaning.

If memory serves me correctly, the last time Microsoft took to the stage with Apple in the form of Steve Jobs — happy birthday, Steve 😦 — it was in the form of Roz Ho, from the MacBU showing a version of Office for the Mac.

These were never really stellar performances, and Office for the Mac was always a step behind the capabilities of its Windows brother. So those of us with long memories will greet any availability of an Office app with a yawn, as long as we are already using iWork equivalents, such as Pages, Keynote and Numbers.

There is one Microsoft Office product in the App store, and that is OneNote. There are other MS apps of course:

Do note, if you’ll pardon the pun, that OneNote is free, but limited to 500 entries. After that, to add more you must upgrade for unlimited notes by an in-app purchase of $14.99. This may hint at the cost of individual Office apps or we may see a bundled suite.

How Microsoft chooses to price and assemble Office will intrigue some for the next few weeks, given Apple showed its hand at the very beginning of the iPad Journey almost two years ago (less a few days).

The reviews for OneNote are not great in general, and indeed it’s competing against many very fine and not very expensive notetaking apps, including the free Evernote, as well as Notify.

It was the best of opportunities

For Microsoft, it must have come as an inevitable acknowledgement of the iPad’s market power to bring Office to it, while still developing its own tablet software with a full Windows 7 installation and a version of Office very close in capabilities to that of the desktop version.

That it will bring a denuded version to the iPad is a no-brainer, much like it has suited Apple and its iWork to do so while the iPad’s CPU and GPU grow in power with each new version.

So while the opportunity exists for Microsoft to add more millions to its coffers on sales of Office for the iPad, it may come at some cost. Some may ask if a Windows 7 tablet is needed if Office can be found on the iPad, and perhaps go without. Farewell potential sales.

But of course, it’s the full completely compatible version of Office on a Windows tablet as compared to a “thin” version on the iPad, so that may be enough to steer those in the enterprise away from the iPad to the Windows powered tablet.

For Apple, this is a further opportunity to move more iPads into the enterprise by giving users their default communication and productivity tools, hopefully equipped with extras such as tracking changes and easy cloud-based updating between iPad and desktop and laptop.

Does Apple care that its own iWork suite may go Missing in Action? I don’t think so. Its addition in the first place we were told by Steve Jobs was more of a “Can we do this” aspiration rather than a dagger plunge to the heart of Microsoft. And while Pages on the iPad has met universal acclaim, the same cannot be said of Keynote. At least we have seen several upgrades for the iPad version while the updated/upgraded desktop Keynote stays locked up, ready for the right moment to pounce.

Always remembering that Apple’s software and services exists to sell hardware, Office on the iPad will do more to sell iPads than iWork ever will, if I am to be totally frank about it.

Despite iWork’s two year head start, the iPad is still on an early adopters’ curve. This means there is still a huge market to penetrate and Office will help enormously. The best of times and opportunities will continue for Apple.

The worst of times and opportunities

But there is one downside to all this merriment, if one believes Office for the iPad is a good thing.

And it is here I write selfishly, although for me it may present opportunities too.

My concern is that once Powerpoint moves onto the iPad, the grace and finesse of Keynote will be a thing of the past, and we will see the continuation of the default Powerpoint style. Even while many in the presentation world are working diligently to rid the speaking domain of its dumbed down and empirically unvalidated knowledge transfer capabilities, Powerpoint on the iPad will set presentations backwards.

Yes, I know many will say “but it’s the user, not the tool“, yada yada. But if this is the case, why do 95% of the Powerpoints I witness bore me and most of their audiences silly, breach so many of the guidelines research-based multimedia learning informs us of, and even have end-users complaining when tasked to draw up a new presentation, something I don’t hear of with Keynote users?

So, yes, the best of times for Apple perhaps, and the worst of times ahead for audiences if Powerpoint on the iPad becomes the default presentation tool.

Let’s hope if Office is coming to the iPad, that Apple has lent some UI engineering effort to the MS development team, so we at least get apps that can stand up to scrutiny, look and feel more Apple-like than Microsoft, and “just work”.

I fear it’s all too much to ask however. Reflecting on my previous blog entry, the best predictor of future behaviour is past behaviour. ‘Nuff said.



With the hype over the next iPad growing, there’s going to be a lot of disappointed pundits, Wall Street Analysts and fantasists when they don’t get what they want when they want it.

A few days ago, my head swirling with rumours and pictures of alleged iPad 3 retinal displays, I posted this on my Twitter account (@lesposen):

For those of you with iPad 2s, the iPad 3 may be no big deal at all. Certainly, many of the blog posts and comments I’m seeing in my travels are asking if it will be worthwhile updating, perhaps uncertain of how much their iPad 2 will get on eBay.

For another population of iPad owners, those like me who have the original iPad, it’s really a no-brainer. After almost two years of ownership as a first adopter, I for one am truly ready to make a leap to iPad 3 territory.* This will be on speed and screen alone, much less anything else that so many rumour sites are either positing will happen, or are expressing in fantasyland wishlists, e.g special keyboards, USB connectivity, Siri (I will be very pleasantly surprised if Siri is included), etc………… (fill in the blanks with your fantasy).

Which leads me to think there is going to be an awful lot of disappointed people claiming FAIL! when Apple doesn’t deliver the goods. Which it won’t for a lot of people. Including those who should know better like tech pundits, and Wall Street analysts.

I’m predicting another “woe is me, Apple dropped the ball” post-release crying game when the iPad 3 is officially announced, possibly early March. We’ve seen this before of course with the iPhone 4S, when so many were of the belief – no, certainty – the iPhone 5 was next in line.

Of course, the rest is history. Despite all the lamentations, the iPhone 4S has proved to be a massive hit in the months after its release, and it’s still going gangbusters.

There’s a lesson here, and it’s an old, familiar one, which can be said in at least three ways:

1. Santayana’s famous quote:

Progress, far from consisting in change, depends on retentiveness. When change is absolute there remains no being to improve and no direction is set for possible improvement: and when experience is not retained, as among savages, infancy is perpetual. Those who cannot remember the past are condemned to repeat it.

2. Newton’s First Law of Motion:

Every body persists in its state of being at rest or of moving uniformly straight forward, except insofar as it is compelled to change its state by force impressed.

3. A fundamental premise of psychology I use in my work:

The best predictor of future behaviour is past behaviour

While phrase 3 may have had its origins in forensic psychology predicting criminal recidivism, it also has its place in self-harm assessment too.

You know, it would serve right all those fantasists ready to put the hate on Apple for not delivering what they wanted when they wanted for Apple to name it the iPad 2S (for screen), just for fun while it laughs all the way to the bank.

On a more serious note however, I will apply those three guidelines above, and suggest we will see better battery life, a retinal screen, and similar price points to current iPads. Meaning there is a likelihood the iPad 2 will remain a current model but not in 64GB unless the iPad 3 (or 2S 😉 comes in 128GB size, something no one has suggested with any strong evidence or conviction.

A 32GB wifi only model for schools (16GB would be just too small for textbook iBooks coming to market) priced under $300 – ideally, $249 – would hurt a lot of tablet wannabees powered by flavours of Android.

We’re a few weeks away from the much-predicted special announcement. The hype machine will ratchet up, the fantasies will be blogged about, the disappointment safety net will go unchecked in all the hoopla, and the Apple executives in the know will casually grin like Cheshire cats as they pass each other in the Cupertino hallways.

To paraphrase Mel Brooks: “It’s good to be the King!”

* I did a rough calculation of cost of ownership. Purchased July 1, 2010 or close enough, and say I update to iPad 2S on March 7, that represents 615 days of ownership.

The unit cost around AUD $1000 at purchase including an accessory or two. In that time, I’m estimating I’ve spent another $1500 on apps, books, and Telstra and AT&T 3G connectivity.

Doing the math, I’ve spent roughly AUD$4.00 (about USD$4.28 at current exchange) per day owning the iPad – about that of a coffee. I’ve achieved much more than $4 worth of satisfaction of ownership.

Two thoughts on the Apple’s Education Event in NYC: Its presentation software, Keynote is alive and well and expected to prosper, and Android-based tablets are dead in the water in the K-12 education domain.

This morning I woke early early to attend the Channel 7 Melbourne studios for an interview on its morning program, Sunrise. The topic was the virtual site, Second Life, which had apparently been mentioned in the midst of some controversy in a Sydney-based morning radio show.

As so often happens, television picked up on it and I was rung by a producer to offer comments as a media psychologist. You can read something about what happened at this link here from the Metaverse Journal website. A video of my interview is below:

After that breakfast, a brutal workshop with a personal trainer (2012 resolution in action), it was time to settle back to watch the Apple Education Event whose details I had been avoiding all morning. That’s been my habit these past few years: avoiding another’s opinions and perceptions of Apple keynotes, and trusting my own reactions first.

In my previous post (scroll down), I had made some predictions as to what we might see announced, and I was particularly interested to see the fate of Keynote and Pages – indeed, iWork in general – should Apple roll out an iTunes Scholar app (called iTunes U in the event) as well as an book authoring tool, whether it be a beefed up Pages or a new app entirely.

As it turned out, it was both. Yes, a new app called iTunes Author but with an exceptionally close resemblance to Pages.

But my heart was gladdened, having been buoyed by learning iWork’s VP Roger Rosner had been seconded to the iBooks team, when I saw how Keynote was integrated into the iBooks Author workflow, something I had discussed in my earlier blog post.

While neither it nor Pages received published updates, it’s clear to me they will, given iBooks Author is only in version 1.0. As Apple watchers know, such versions are quite acceptable as they are for initial versions – very functional with great ease of use based on familiarity with other Apple apps. There are clear omissions which some with a predilection to diss all things Apple will seize upon, but again long term Apple observers know they will eat their words and look sheepish when V 1.5 then V 2.0 rolls out in a few months.

Witness the same thing when Keynote 1.0 for the iPad was released. Now it is a very competent app., and I expect even more feature matching (with desktop Keynote 5) when the iPad 3 is released soon with its beefier CPU and graphics.

So, with my worst fears that Keynote was to be orphaned not realised and indeed almost a centre of attention with its place in the iBooks Author workflow and feature set, I could concentrate on the event’s central message: Apple is about the inovation experience, supported by its hardware.

In returning to its educational roots, Apple once more puts itself forward as a technology company that can do it all, supplying hardware, software and content for a specialised cohort in real need of innovation.

All the time I was watching this trifecta in action, I kept thinking how any Android-based tablet maker is going to make any headway into the K-12 marketplace. Yes, I expect to hear many complaints not merely of an Apple walled-garden but such a severe lock-in as to call it a moat. Especially with respect to exclusivity of iBooks Authored works being sold only within the iBooks store. Of course, if you repackage the contents for another ePub service using other publishing/creation tools, Apple has no lock on you. Perhaps that other service does. So it seems to me Apple is applying the same prohibitions and permissions as it does for apps you create using its proprietary coding. Yes, you might create the images in Photoshop and the words in MS Word, but if you lay it out and include iBooks Author’s wrapping to publish it, yep, it’s exclusive to Apple. The content and IP is still your’s; how and where you choose to create and publish the final work is your choice.

The lock in to iPads has some arguing families will not be able to afford iPads. These are fair criticisms, but if we wait a little longer, let’s see the price of an iPad 2 when the iPad 3 is released. It’s made its moolah for Apple, and perhaps will be reduced to a more affordable $399 or even a version for $299. Do kids spend this much on Nike sneakers nowadays?

So Android-based tablets might be cheaper or even preferred by those filled with anti-Apple sentiments, but where’s the content? Apple seems to have sewn up those educational textbook makers who in the USA control 90% of the market, according to figures shown at the Apple Education event.

Where do Android-based tablets go in this marketplace? Nowhere, I think, perhaps left to focus on the enterprise setting. But if you were Toshiba or ASUS or Acer or even Microsoft, you’d be worried that children in Kindergarten are being exposed to Apple’s iPad economy, and they will accept the iPad form factor as the norm for “computing”. I put this in quotes because I’m trying to think of another term these children will use as they grow up, because it’s not the computer their parents have known to be a computer.

And you know what? Those kids won’t care. It’ll be called an iPad. That’s sufficient.

[UPDATE: I have added the Sunrise TV video from YouTube, corrected some of the spelling errors from commenters, and in gratitude, include this cartoon:]

Enhancing presentation skills by acknowledging your various audiences – using the iPad as a presentation tool to enhance connection with your audiences (even when others criticise this approach)

There’s a reason why I give away my information and experience on this blog for free, without expectation of reciprocal exchange.

It helps me bring my ideas to paper, to sort them into practical “chunks” so that when I give paid workshops, there’s a place for people to go to investigate more of my ideas and practices. The blog brings me no income, as you can see, containing as it does no Google Adwords or other sources of money, not even a tip-jar.

There’s also an area after each blog entry for readers to both make comments, and to pass on to others the entry link to share around.

So, when I read a blog entry from another presenter which is critical of my endeavours and yet offers no opportunity to respond directly, I have to use my own blog to open up the discussion and see where it takes me and my readership.

Such an event occurred today when my twitter feed showed the following:

Hmm… Something I’ve shown hampers public speaking inadvertently? Well, colour my curiosity piqued!

Heading to the linked website, reveals a blog link on José Silva’s Scrapbook which examines my recent APEX presentation in Seattle which I uploaded to YouTube and blogged about in much detail, describing my choices along the way.

Here’s how José begins his blog entry – and I’m grateful he gets to the point and doesn’t make me wait around too long!

Presentationist Les Posen inadvertently shows why one of the products he recommends is likely to make presenters worse public speakers.

I like Les’s Presentation Magic site (on the internet we’re all on a first name basis, right?). I think it focusses a bit much on presentation sizzle, but then most sites on presentations do. Tufte and Norman, when they discuss presentations, are the exception.

Les gave a presentation about fear of flying where he used a product he recommended before, the iKlip. From the video of that presentation he appears to stay mostly in the same place, standing at parade attention near his stationary iPad.

If he sat down on a comfy chair it would be less distracting; it would at least feel natural.

The iKlip in question is merely a holder for my iPad attached to a microphone stand. It facilitates using the iPad as a vanity monitor so I can best know what’s happening on the main screen behind me without turning my back to the audience.

Previously, I’d either use my Mac in presenter mode – something which means you’ve got to stand within easy sight – or bring with me my own vanity monitor and a switch box so the feed to it and the data projector match. Most conference venues will nowadays supply with you a monitor but it’s expected you’ll use it in mirror mode, something I believe is unhelpful to professional presenters when compared to being in presenter mode, previewing the next build or slide.

The iKlip merely allows me to position the iPad in such a way as to facilitate presenter mode, although because I also use the Doceri software package, I can annotate the slides at will. I’m sure many in education will find that facility very useful, and if one’s running an all day workshop, you could add a white slide to the end of your Keynote or Powerpoint stack, and use Doceri as a whiteboard.

Returning to José‘s critique, he observes something I had not perceived or received feedback from others: that I appear to be standing at “parade attention” due to needing to be in close proximity to the iPad, and this is not good public speaking practice.

Personally, I don’t experience my presentation that way, believing myself to be quite animated using hands, body and voice appropriately. Jose would prefer me to have my iPad in my hands and move around the auditorium, freeing up myself and not appearing so stiff and “unnatural”.

In preparing my response, I was reminded of my training in Family Therapy more than twenty years ago. This therapy developed in response to an increasing medicalisation of behavioural issues, especially in children,  as well as institutionalisation of those with serious mental illness issues.

Rather than seeing a child or adult as being ill, Family Therapy asked therapists to look at the presenting problem in more systemic, global ways, so that the individual was referred to as the “Identified patient” but treatment involved the entire family. The idea was to remove stigmatising and paralysing “blaming of the patient” and look to see how the whole family interacted and to give the family work to do between sessions to ameliorate the “identified” problem behaviour.

This was a radical approach at the time, and required radical interventions. One of these was the Greek Chorus and the one-way screen. Essentially the therapist interacted with the family while a team behind a one-way window observed the family-therapist interaction, using a two-way intercom to call attention to behaviours not necessarily witnessed by the therapist as well as offer questions and observations, hence the Greek Chorus, as it was termed.

Such devices are great for therapists in training, even if it’s a rather nerve wracking experience. Those behind the screen also had much learning to do, sharpening observational skills, formulating hypotheses about what they were witnessing, and providing feedback and guidance to the therapist in the room with the family.

There was one thing though one learnt via this experience: ultimately, the therapist in the room was best placed to “feel” the ambience and mood in that room, something not experienced behind the screen. Whatever advice they received via the intercom, it was their choice as to what they acted upon, sometimes discarding it completely.

Later, in the group debrief, they needed to justify their actions, and the “you had to be in the room” explanation was used sparingly, since it’s hard to put into words the “being with the family” experience.

This is my rebuttal to Jose. What he’s seeing is a video of what happened in the auditorium where the presentation took place. I was there, and responded to the experience as I felt best at the time.

Let me get more to the point, so we may all learn something here.

How I chose to move or not move around the auditorium was determined far less by the iKlip and Doceri than Jose would have it. It was more determined by the practicalities of my audiences. Yes, audiences.

You see, going into this presentation I had in my mind several audiences whose compositions and needs I could only guess at. The first audience was the live one in the room, composed of aviation personnel. As it turned out, they were not a homogeneous group, but came from many areas of aviation. They were seated in a very large room, which held 250 people. The room setup was to place the presenters on a podium, the guest speaker behind a lectern, stage right, and the slideshow way over on stage left.

I was probably the only speaker on the day to get down with the audience, and use Keynote, not Powerpoint. (Many conferences I attend either expect you to bring your own laptop and do all the tech support; or they go completely into control freak mode, and expect you to hand in your Powerpoint which they place on a central server to be played on their supplied PCs.)

So that’s my primary audience which will give one instant feedback as to one’s presentation, and either charge you up or deflate you as you go along.

But I also prepared, when constructing the presentation and its delivery, that I would have at least two other audiences, with quite different learning expectations and priorities…. and these would not be in the live audience to give me instant feedback.

It was my plan to video the presentation and give it to the APEX education committee to place on their private site, for members to watch and download at their leisure. What I was told was that my slides were required for this exercise. And of course I know that if I just sent them just the plain slides without builds and transitions or the accompanying stories, so much would be lost in translation. Of course, being steeped in the cognitive style of Powerpoint (having seen previous APEX slides), their expectation was that my slides would contain all that was needed to convey my story, without my narrative or voice-over. I knew otherwise, so had planned to video my presentation with me on the floor, and cutting in live-action video with my Keynote slides to make it a far more engaging video.

If you go back and view the video on YouTube, you’ll see why I had to limit my movements, so as to stay in camera shot. My iPhone was stationary and set by me to record, with no one to track me as I moved about. Hence, the need not to move out of camera range. That would be fine for the live audience, but the audience watching on YouTube would find it frustrating just to see me move in and out of camera. Here’s Jose himself in action from a camera’s static position, with an hour’s lecture sped up to take just a few minutes (much like we see how Boeing or Airbus assemble a plane in a two minutes.)

Firstly, here’s a screenshot from the video of Jose out of screen range:

This is what I tried NOT to do, and if one of the resultant effects was to come across stiffly, I was prepared to pay the price.

Here’s his YouTube video, and I’m not sure when I watch what is the message behind speeding it up. Note also the hulking and distracting video monitor stand in the centre of the video. Give me my less intrusive iKlip anyday 😉

I mentioned earlier three audiences I was addressing: (1) the live audience, (2) the aviation audience who would watch it on the APEX members-only website, and (3) now a third audience: my own presentation training audience who would watch the video on YouTube where its subject, fear of flying, was merely a vehicle to illustrate my presentation ideas.

For them, how I constructed my slides has always been of interest, but this would be the first time many who had not attended a Presentation Magic workshop would witness me interact with my slides and a live audience, and then read about what and how I did what I did moment by moment. If you can find another presenter who has done this naked work (so to speak) please send me a link so I can put it here and share it.

(This is likely why Jose’s blog entry confused me, focussing as it did on such a small element of my presentation, and making a big deal of something, warning other presenters their’s might be negatively affected.)

I want to focus on a couple more comments Jose made on his blog entry. He asserts I would have come across as more “natural” had I sat in a comfy chair and opined.

Sitting in chairs has the purpose of making a presentation more intimate with strangers. We’ve seen this when the Apple executive team demoed the iPad in keynotes, and more recently, it’s the setup Walt Mossberg took at his and Kara Swisher’s All Things Digital conferences, such as their recent one in Hong Kong.

Here’s Walt and Al Gore in conversation in front of hundreds of high powered Asia-based tech executives:

So sitting down has its place in public speaking in order to create an intimate dialogue when in front of a rather formidable audience or in a friendly small setting, because you want to create a special feeling in the room.

In my presentation at APEX, I was not interested in an intimate dialogue. I was challenged with 30 minutes to convince three audiences of the worthiness of my ideas, and my authority and authenticity in at least two fields: aviation and public speaking. It was not a time for intimacy.

Let me finish this critique of Jorge’s critique with his final words:

For me, Doceri won’t help. I use either a real teleprompter, the eyes-only presenter screen on large monitors at the ten-and-two positions on the floor, or — overwhelmingly — good memory supplemented by notes.

This is all well and good if you are repeating lectures in a familiar environment. But if you’re a public speaker as I am, most often – actually invariably – you are not given these tools Jose relies upon. So, I have to be inventive and the iPad, Doceri and the iKlip take me a long way to being self-sufficient as a presenter while hopefully delivering high quality presentations to diverse audiences on diverse subjects in diverse and sometimes hostile locations.

I appreciate the value of a great memory (which is why I rehearse so much as its an aide memoire), as are notes as long as they don’t interfere with you connecting to the audience.

But I fear that there is only so much of a rapprochement possible here. Focussing on such a small component of what I think is a rather complex, multilevel presentation with numerous audiences in mind doesn’t give me a sense of optimism.

Your comments are welcomed.

Using Apple’s Keynote in a Powerpoint-centred convention (Aviation), I also show how I use a third party software, ScreenFlow 3 to make up for some of Keynote’s deficits. Watch how I create a Director’s Cut, showing Presentation Magic principles in action

In my previous blog post, I wrote of presenting to an Aviation-based convention, APEX, held in Seattle the second week of September, 2011. This was an important time for aviation and travel, given it coincided with 10th anniverary of the events of 9/11, and their aftermath, which continue to impact on travel.

This is especially so in the USA, where commercial aviation remains vigilant about repeat events, while trying to make travelling by airliner as comfortable and pleasant as possible, in the current circumstances. It’s not an easy ask, but technology appears to be coming to the rescue, up to a point, by its introduction to the cabin environment of everyday technologies, such as wifi, iPads and other sources of entertainment to while away the hours. It’s as if a return to the fun days of commercial aviation is possible, before the introduction of budget airlines and tight security.

I had such issues in mind when I constructed my presentation on fear of flying for aviation personnel for the APEX conference , which I delivered at the convention, September 12.

As my previous blog entry describes, I was the first of three to speak in the late afternoon session, which allowed me to set up my equipment during the coffee break.

This included setting my iPhone 4 on a nearby table so as to video record my presentation for later editing.

That’s now complete, and the result is on my page on YouTube.

Now I get many notes in the evaluations of my Presentation Magic workshops, or indeed any presentation I do using my presentation magic “style”asking how and why I did what I did.

So, I decided I would do a Director’s Cut version of my APEX presentation here on this blog. Those in the aviation industry who watch the video will likely not be interested in the same things as presenters wishing to learn more of my presentation concepts, so it’s here in this blog where I’ll ask you to follow along.

You can do this in one of two ways:

1. Just watch the video through from beginning to end (it’s roughly 38 mins) and let it wash over you as if you are a member of the intended audience.

2. Or, you can open it in a separate window and keep this page open as I take you through each element on a timed basis, using the time elapsed in the YouTube video as the key.

3. Or you could do 1, then 2, and see the video twice. Hence, the reason for calling it the Director’s Cut, as is done with DVDs with its extra tracks.

How was the video constructed

One of the missing elements in the current edition of Keynote 09 is a timeline, an easy way to edit resultant videos so as to play as a standalone video or on a service like YouTube. When it exports it as a video, Keynote either allows the viewer to manually advance each element of the video, or it allows for a fixed timing for each build and slide. This has its uses but not with the video I wish to show you.

For this, I had to step away from Keynote and use an editing software. I could have used iMovie or Final Cut, but instead I chose software which I find more intuitive and that’s ScreenFlow 3 from Telestream, the same people who provide Flip4Mac to allow viewing of .wmv movies on Macs seamlessly.

Intended initially to help software developers make videos of to show users how to best employ their apps by showing the workflow on the screen, I find it has applications to help make up for Keynote’s shortcomings.

The Workflow

To record my presentation, I simply placed the iPhone on its edge, having made sure the camera captured the physical area in which I would be presenting. I switched it on as the session started, then moved into frame for the introductions.

At the conclusion of my presentation, I synched the iPhone with my Macbook Pro, at which time the 3GB or so video was imported into iPhoto.

From there it could be dragged into the ScreenFlow 3 timeline, where the audio and video tracks were separated. I needed to do this because my Keynote file also contained movies with sound which needed to be mixed with the live sound so as to capture the audience reaction to what I was showing.

My intention was to cut back and forth between the live presentation featuring me centre stage with the projected images behind me (see below), and the movie of my Keynote file, once it was exported in Quicktime format.


All things considered, the Quicktime output does a good job of preserving the embedded video files and maintains the sharpness of the fonts, pictures and build styles and transitions, as long as you don’t overuse compression protocols. I actually allowed the Quicktime movie to be in DV-PAL format despite the resultant size, which was then imported into ScreenFlow 3. The resultant file was more than 4GB.

I could have extracted the audio and video from this Quicktime file, which woud have left two audio and and two video files. This is not the sort of production I do everyday and I wanted it up on YouTube quickly, so I left the Keynote video intact, with both audio and video. In future efforts, I may change the workflow and separate the tracks, but the issue of keeping all the material synchronised is a serious challenge.

The decision one needs to make in producing this kind of video is when to cut away from the live presentation to the Keynote presentation and when to cut back. It needs to be done smoothly with consideration given to any transition styles, just as one would with Keynote or Powerpoint.

Up to a point, the decision is made for you. At the beginning, you have your opening slide where you’re being introduced, then cut to you making your opening statements with the same opening slide behind you, then cut to the slideshow again once the first slide makes its appearance.

It’s actually not quite as easy as it sounds as I wanted to use some of ScreenFlow’s built in transitions to make the appearance a little easier on the eye, rather than just cut back and forth. This means careful timing so as not to cause a disjuncture or rupture of the sequence, nor loss of information on the Keynote builds I used.

Let’s just say that it required quite a few “undo-redo” commands before I was happy with the outcome. This wasn’t easy, since the more small Quicktime movie files built up (rather than two long videos), the more ScreenFlow began to act flakily, crashing frequently, something I am still working with its helpdesk team to resolve. In essence I had scores of small Quicktime movies from both the Keynote video and the iPhone video littering the timeline, and it’s likely these choked ScreenFlow. Trouble was, rather than falling over early in the export of what I thought was the finished product, it fell over right at the end, often after a half hour of processing, only to have me start again. Very frustrating.

In the end, I firstly exported the Screenflow audio track only, then the video only using Voila’s Screencasting ability. The irony here is I had to use a screenmovie (Voila) of a screenmovie (ScreenFlow 3) to achieve the final product! I then used Quicktime Pro to bring video and audio together in synchrony.

So, let’s go to the YouTube video now, and I’ll walk you through a timeline of what, how and why I did what I did, including errors which I would correct if I gave the presentation again. This way we all learn.

00.00: This is the slide I created by using the brand slide I was asked to use throughout my presentation by APEX management. I used it only once, because it made no sense to use it elsewhere. I saw some other presenters staying with it, but then others merely used their own presentation stacks which they had clearly used for other conferences or sales meetings.

While I’m being introduced by a member of the APEX Education Committee, I’m actually fiddling around with the Macbook Pro on the ground, tweaking a few things. I left this out of the video 😉

00:27 I use one of ScreenFlow’s transitions to open the live video coverage. I had positioned my iPhone so as to capture a fairly wide shot yet with me in the centre, with the screen behind my left shoulder. I actually placed some marks on the floor so as to remember where I ought to stand most of the time, especially when I played videos and needed to be out of shot temporarily.

If you look at the first time I’m shown, you’ll see my Macbook Pro on the ground infront of me (it has an Incipio black cover so as to not draw attention to the Apple logo. If people think I’m using Powerpoint to achieve my effects because it looks like I’m using a Lenovo or Dell laptop, all the better!).

Also, you’ll notice my iPad sitting in landscape mode in an iKlip holder attached to a music stand. This is my vanity monitor setup, with Doceri software allowing me to see what’s on the screen behind me, and to go into presentation mode at the tap of a button on the iPad screen. In my right hand, is my Kensington remote for controlling the Keynote show.

00:46 At this point, having read the bio I had supplied her, the session moderator asks this aviation audience if anyone has a fear of flying. To her and my surprise, quite a few hands go up, and I’m already thinking ahead about my content and if it will need any alterations on the fly given the audience composition.

I thank the host, and launch into one of three different introductions I had rehearsed, depending on the size and composition of the audience, as well as the tone set by the moderator. I rehearsed these out aloud in my hotel room to hear what sounds good, and to make sure the words come out clearly, given the audience might be surprised at my Australian accent. This is especially the case as the audience was a very mixed one culturally, a point I’ll come back to later on when I discuss a potential faux pas I made.

Notice how the brightness of the screen behind me washes out much of the slide due to the iPhone 4’s mediocre camera quality, hopefully improved in the iPhone4s, just released. This is why it was necessary to edit in the actual slides from Keynote.

01:12 An unrehearsed element here, where I acknowledge the number in the audience who have identified as having a fear of flying. It’s possible I might call on them later in the session to discuss some of my ideas in a workshop style, but frankly time is so tight (I have 30 minutes allotted to me) it’s unlikely.

01:17 At this point I launch into my prepared and rehearsed presentation with accompanying slides. Because fear of flying is an almost undiscussable in the aviation community, especially this one which is about the positive passenger experience, I knew I had to make the subject palatable rather than scholarly. An academic presentation would be for a different audience. This audience needed to be convinced it was a worthwhile topic, and that if they understood it, there could be financial gain for them.

So I started off by taking a one-down position, making fun of myself for having chosen potentially the wrong profession to be in, by focussing on two times in history when fear of flying was not at all unusual, and thus not requiring the services of a clinical psychologist.

As you’ll hear, the first was during the barnstorming days in early aviation when it really wasn’t that safe to fly.

01:37 I needed to get this group onside very quickly given their expected defensiveness, and so early on I introduced a visual joke, using aviation terminology to catch the audience off guard: “If you were offered a seat on the wing, they really meant it!”

This generated a little laughter, as if the audience wasn’t sure if they were meant to laugh at such a serious, academic and potentially dry subject, but as they got into the talk, you can hear how they loosened up, hopefully with me giving them permission to have a chuckle. This is part of the engagement process, keeping your audience expecting more fun or surprises ahead.

01:49 Note how the picture of the wingwalker is framed like an old photo album, using one of Keynote’s border features including album corners. You’ll see the picture dissolve into full colour, because it’s actually a very modern photo. I had tried to find an original photo from the barnstorming days, but failing that I located a modern one, and using an effect from software called FX Photostudio Pro (which came with one of the recent Mac software bundles), I used a supplied filter to give it an aged look.

The use of a fullscreen, high-res photo which then dissolves into a full colour image gives the audience an immediate sense that this is not your usual Powerpoint. It keeps me central as the main generator of words and ideas, and informs the audience from the get-go that this will be a highly visual presentation, accompanied by my commentary.

I do this in almost all the presentations I give no matter what the subject. Those opening moments are crucial in setting the mood and expectations for what is to follow in the next 30 minutes.

02:00 At this point, I head into some rehearsed storytelling, attempting to establish the long history of treating fear of flying, starting with the first flight attendants, who were in fact, nurses. This likely comes as a surprise to many in the audience, and I personalise the story by focussing on a groups of flight attendants (FA), and at…

02:07… I single out Ellen Church as the first FA and tell a little of her story. Note please how I do NOT use a laser pointer to locate her on the slide. I dissolve to a second slide – a duplicate of the first – but where the second slide is altered in both sharpness and contrast, leaving a cut out of the subject in high contrast so the eye is drawn there. I also use a shadow effect to outline her with a glow so as to be absolutely sure where your attention goes. I believe it’s important early in a presentation to have these effects to train your audience to expect their attention to be directed by the story you are telling.

How I actually created this effect in Keynote is interesting. I used Keynote’s “Mask with shape” feature to create the cutout of the subject from the first slide which was then pasted into the second slide, and the two slides are then dissolved. To the audience it appears as if the subject has materialised from the slide, which is the intended effect, and they are oblivious to the fact two slides were used. This is not easy to achieve in Powerpoint, because its “dissolve” transitions do not come close to Keynote’s underutilised and underestimated “dissolve”.

02:30 I continue to establish the story of FAs and their initial employment to help nervous flyers, thus establishing that fear of flying is as old as flying itself, and thus there is a body of knowledge about the subject. However, I still need to make the connection to current understandings of fear of flying, and why it is still a relevant subject in 2011, despite the vast improvements in aviation safety and comfort.

03:10 The slide has been on the screen for long enough, so it’s time to give the audience more things to please the eye and ear, yet remain true to the story I’m telling. At this point, I introduce the audience to a new ABC TV show which is due to start in two weeks from my presentation (September 25) called, PAN AM, based on the defunct airline during its halcyon days in the 1960s, when commercial aviation was still glamorous and exotic.

With the video I am hoping to hit the audience with some emotion – nostalgia for the “good ol’ days” – and at the same time, demonstrate Keynote’s seamless segue to video, something those using older versions of Powerpoint struggle with. Note at…

03:13… my choice of transition, the droplet, to convey a change in time, much like you see in movie dream sequences, or when directors wish to convey a memory or scene change an actor is experiencing. What you see and hear is the video of the exported Quicktime of my Keynote file, with no resolution loss at all.

03:37 The edit here is a bit too sudden, when the actress says, “You’re famous now”, and if I were to re-edit the movie, I would soften the transition.

04:04 I am back centre stage to bring my first point home: the notion of there being a time when it was normal to have a fear of flying, because indeed it was a risky time to fly, and not at all irrational, thus not requiring the services of a clinical psychologist.

At this point, I remind the audience I earlier mentioned there being two times when it was normal to be fearful of flying, and now I’m about to introduce the second and more contemporary time, which has direct relevance to the date on which I’m presenting.

04:09 I wanted to talk about the second time being post 9/11, and how companies refused to let their senior staff fly rather than drive to business appointment if they were less than 500 miles away. I needed to find a visual to represent 9/11, and did not want to show the audience of aviation personnel images of crashing planes. For all I know, they may have known victims on board the aircraft involved, and I needed to be respectful of this. The image I used contained elements of patriotism for whom I assumed would be a mainly American audience, as well as showing the WTC towers intact. As it turned out the audience was very mixed in terms of nationalities, and the patriotic image was likely unnecessary.

04:20 I surprise the audience with stories that the fear of flying business suffered after 9/11 because no one thought it strange to not want to fly in the months after.

04:27 I bring in these New Yorker magazine covers (September 24th edition) to break the previous image being on the screen too long. I created these two magazines from a single cover from a gathering of some of the best magazine covers ever which I have stored in iPhoto. I used BoxShot3D to create them, and I used the same software for some of the book images I produce later in the presentation. (I probably bring the New Yorker image in to the YouTube presentation a little too early as it seems to just hang there until I make direct reference to it at 04:45)

04:52 Having said the New Yorker cover captures the feelings of New Yorkers, I attempt to justify this assertion by telling of my time in NYC just a few days before 9/11, then tie it in to another aviation event, the collapse of Australian airline, Ansett, to whom I consulted on fear of flying. You’ll thus note that while some of the story elements seem disconnected at first, I try and pull them together with connecting elements, like my own story and memories.

05:22 After telling a personal and unrehearsed story, I return to the main story which is to show at this point that the unnecessary fears over flying post 9/11 had real consequences, and indeed tap into current fears which see people preferring to drive rather than fly despite the available safety statistics. Many people hear these statistics frequently and ignore them, but I chose a particularly interesting study (2009) which shows how driving fatalities increased significantly in the months after 9/11, ostensibly because people drove when they previously would have flown.

05:31 Notice how I display the actual article itself, located from the web, and brought in as a screenshot. I duplicated it twice more, and sent each duplicate behind the other with a shadow outline to convey it was a multipage article and lift it off the screen a little.

While the body of the article contains almost unreadable text, the article title is very clear and legible.

05:33 I needed to make my point very quickly and directly, so lifted out the main talking point using a screen shot to create a “call out” using a scaling build in Keynote. Notice how I once more fade the actual article so as to direct attention to the main point. This too was done using two duplicate slides, with the build-in set to appear automatically after the transition.

Notice too how the enlarged quote ends on the third line with the word “about”.

In fact, the line continues but I wanted the words that appear there to have greater impact. So I took another screenshot of them, and covered them in the original call out with a white shape, then built in the second call out at…

05:51 …to make my main point, that driving is still a more dangerous proposition than flying, and here’s the evidence. The other thing to note is that the only time I ever read a slide to an audience is if

1. I am reading a direct quote from pictured source,

2. The presentation is being recorded and it’s possible the viewing audience will see the slide on a poor resolution monitor so it helps to read it,

3. The auditorium is very big, and those at the back will be challenged to see even large font words.

06:15 I now return with the audience to a current understanding of fear of flying and why those in the aviation industry need to understand it more. I do it by reviewing a seminal 1982 research paper (displayed) produced for the Boeing Corporation, a major presence at APEX whose executives had presented in the morning educational sessions, along with rival Airbus.

Once more, I don’t just cite it, but show it, something which required some effort to track down, having long ago lost my original signed copy given to me by one of those mentioned in the article, Dr. Al Forgione of Boston, one of the first to run fear of flying group programs in the USA.

06:37 If my memory serves me correctly, it was Al Forgione who suggested the then CEO of Boeing, Bill Allen (not Paul Allen whom I mistakenly named in the video) wanted to know more about the subject for personal reasons, not just commercial ones.

06:53 “The most telling part of the report”. At this point, I have once more duplicated the slide, enlarged and relocated the image, and used Keynote’s Magic Move transition to give a Ken Burns’-like movement to the slide. One could do this with a move and scale build on the o Continue reading

How the iPad is disrupting the Inflight Entertainment Business, or, Using a Mac and Keynote at a Powerpoint-dominated Aviation convention

PART 1 – The Presentation Experience

(Scroll down for Part 2, The iPad as IFE disruptor)

I’m in Seattle, Washington currently, where I presented today at the Airline Passenger Experience Convention – APEX. You can see how my talk was described on the website here.

As I expected, mine was the only Mac being used to present, everyone else having to upload or bring along their PowerPoint slides to be placed on the PC laptop at the lectern.

I came 90% prepared for this, and the night before my presentation, scoped out the room where I was presenting for size, layout, screen and other A/V equipment.

In the morning, I finished my slides (I had been waiting for a co-presenter’s slides to arrive – he didn’t attend at the last moment due to illness) and headed over to see how others were presenting.

Would it be steeped in PowerPoint with all its usual faults, or because of the conference’s raison d’être – the customer experience – would it be more Keynote-like?

Suffice to say mine was the only Mac used to deliver a presentation, thus the only Keynote on show, and the rest you can guess with a few exceptions. I missed the presentations from Airbus and Boeing in the morning (but that’s not what I came for) but will catch up with them another time. I heard they were terrific.

But what I did see – great for a gadget head like me, since it was very much about IFE (Inflight Entertainment) – was standard aviation powerpoint: text too small, diagrams better suited for a handout to be read at close range in your own time rather than from the back of a cavernous hall, images with copyright labels still on the them (e.g. Getty Images), and too many small pictures on a single slide.

So for me the bar was rather low to leap over.

BUT – as engaging as my presentation was, the content was perhaps too challenging for this group which wishes to focus on products that will enhance the customer’s experience. Fear of flying is not a fun topic, and is in fact – like comparing the relative safety of airlines – an “undiscussable” in this context.

I had that feeling in my gut, so decided that since I wasn’t there to sell a product as such, I could throw caution to the wind and go the full entertainment experience, setting myself a challenge to make what can be a dour topic which is to close to the bone for some in aviation, into an interesting and engaging half hour presentation.

Keynote can’t do that for you of course, but it can elicit ways of thinking about a topic, and thus conveying your knowledge, authority and authenticity, presenter qualities I have written of previously here.

I choose to do these talks to stretch myself as a presenter. While I live and breathe free of flying most days of the week with patients, I don’t present on it at aviation-based conferences. So, it was a multiple challenge, including the 20 hour plane trip the day before (for the aviation buffs: UA840/870/820 – MEL/SYD/SFO/SEA).

And unlike recent workshops I have done, I didn’t start with a master slide deck to then tweek for a designated presenter group.

I had to design this deck from scratch, think about a different audience than my usual, reckoning on their dependency on the cognitive style of PowerPoint, and put together fifteen years of professional endeavour into thirty minutes. I didn’t finish the presentation until the morning of the conference. I really had to think in very narrative terms, which I’ll explore with you in a blog entry to come.

On the way over the Pacific, reading the United Airlines Hemispheres magazine, I was inspired to add a couple of ideas to my presentation. One of them was a writeup of a new ABC TV show I had read about: PAN AM

Perhaps inspired by the Leonardo DiCaprio movie, Catch Me If You Can, this new series which starts September 25 in the US (soon after that on Bit Torrent 😉 was exactly what I wanted to include in my presentation with respect to how flying has changed over the last several decades, and how its timing is perfectly suited for those nostalgic for more pleasant flying experiences, now something a thing of the past, due to 9/11, GFC and the rise of budget airlines.

Because I was short of time, I decided not to fire up Screenflow to record the promo on the ABC site, guessing it may appear on the ABC official YouTube page. And indeed there were several promos there which I duly downloaded using a Firefox plugin to get it in reasonable mp4 format. As it turned out, Keynote coughed it up like a fur ball, looking for some kind of reference file, the sort of thing I expect of Powerpoint. Converting the mp4 into a .mov file using Quicktime Pro 7 solved that problem. It went down a treat in my presentation, fitting in well with the narrative.

(An hour after my presentation at a flashy Awards dinner I was invited to attend, the whole theme of the show revolved around this same TV show, even using two tall models dressed in uniform to bring award winners on stage!)

Here I am pictured with them. I’m not tall at 5’9″ but I’m no shrimp either.

For the presenters amongst you, I was most fortunate to be the first of the speakers for the 4pm session. There was a coffeebreak at 330pm so I had 30 minutes to get my Macbook Pro hooked up with the aid of the specialist A/V staff, test the projector for colours (it was great), and indeed I could have used my HDMI adaptor and cable thus making the transition back to the PC much easier by the projector’s remote switching rather than unplugging/replugging VGA cables and holding up the others’ presentations. Had I been the session’s second or third speaker, I would have rushed back to the Hyatt, grabbed my HDMI cable during the break, and hooked it up ready to go when it was my turn.

The thirty minute break allowed me to test my Keyspan remote, and lavelier microphone since I was following my usual presentation style of not standing on a dais behind a lectern. I got my iPad/iKlip/Doceri remote software operating using the Seattle Convention Center’s free wifi. You can see a picture of the setup below. The Doceri app is here hunting for the connection to my Mac which is showing the first slide in mirror mode, soon to switch to Presenter Mode.

I started at a few minutes past the hour and all went well until the Pan Am video began. I heard the familiar Mac alarm beep, and discovered the Keynote app had left the show and gone into working mode, i.e. bare naked, one of the worst presentation sins where the audience sees your slides naked and their sense of immersion in your story is lost.

It’s just as well I was in Presenter Mode such that only I saw Keynote this way. The audience saw the secondary display desktop view. Now ordinarily this would be the default blue constellation Lion desktop. Itself not too bad, but a little jarring nonetheless.

Presenting in a new venue with unfamiliar, untested setups can be very testing of one’s faith in technology, especially given the gnashing of teeth regarding the latest versions of Keynote and Lion being so problematical for people to either downgrade to Snow Leopard or go back to Powerpoint to get the work done. Desperation indeed!

So while in rehearsal for both timing and practice, all had worked without a problem. I knew this presentation was one that really counted and so needed contingency plans. I knew I could do the talk without slides, confident in my ability to create a “theatre of the mind” experience. And that while I really wanted to display my prowess with Keynote, all would not be lost on this crowd who were so steeped in Powerpoint that a good oral story telling would work fine.

So I also added something new to my kit which I learnt from fellow presenter Kerrie Mullins-Gunst at a MUG meeting recently. She took her first slide, called the poster slide, and made it her desktop picture for the secondary display. You do this when your Mac is in span mode, not mirror mode, otherwise only the Mac gets the poster for its desktop picture, and the secondary display stays with the default blue constellation. When in span mode, two pref screens open up, one for the Mac and one for the second display screen and you choose just the one for this screen.

So when I dropped out of my presentation accidentally, my poster slide, below, with the APEX-supplied theme I was compelled to use (supposedly throughout the presentation, but once was enough), was on display, which is the best outcome possible in the circumstances.

The reason Keynote dropped out was due to the A/V technician not connecting my power supply properly and me not double-checking my setup. When battery power becomes too low, Keynote cleverly drops out, issues a warning message and sound, and gives you an opportunity to power up in a few seconds, which is what I did, cracking a joke at the same time. What else is there to do at such a moment? This outcome is better than allowing the Mac to be completely drained then have to wait until it powers up, perhaps even needing to be rebooted. There goes several valuable minutes.

If you’re really tight for time, and such an event would be fatal to your presentation, your best bet besides having a second Mac ready to go (such as at Apple keynotes) is to put your presentation onto your iPad or even iPhone, modified so it works properly, being careful of how movies make the transition from desktop to iDevice. After your Mac boots up again, you have to keep your talk going on the iPad while you get Keynote fired up and locate the current slide. Not exactly seamless, but the best of a difficult situation. The same thing can happen by the way if Keynote begins any recalcitrant beach ball behaviour suggesting it’s frozen or doing a lot of thinking!

In the end, things worked fine, no movies froze or stuttered, the Magic Move transition was well-used (especially for showing publications in detail – a blog entry for another time) and people had a good time staying engaged even after a full day of heavy duty Powerpoint.

Doceri continues to impress and while I haven’t yet found a way to use annotations on a slide, preferring to plan my callouts ahead of time, I’m confident the Doceri developers will now keep presenters more in mind, in addition to their main focus on educators.

PART 2: Apple and iDevices as the elephant in the (Inflight Entertainment) Room

The convention I presented at had two streams. One, a day of presentations by key players in the passenger experience arena, such as Boeing and Airbus there to discuss cabin design philosophy through to OEMs supplying onboard screens and entertainment systems. This included movie houses like Time Warner, Disney, and National Geographic who supply content to be viewed on the hardware.

The second stream was break-out sessions where small players could talk about their software, hardware or research outcomes in the field of IFE. This is where my Fear of Flying session was slotted in. I discussed towards the end the use of iDevices supplied by airlines, or with content downloadable from their websites or iTunes to passengers’ devices which could contain information andy techniques for being a better flyer (implying its utility to fearful flyers).

I should also note that there is a three day show floor expo where IFE suppliers can demo their wares, usually in appointment booths. I didn’t see it, but the very tall and delightful Mary Kirby (see her in action here) told me in discussion of a firm using a Samsung tablet to develop a tray table tablet called TrayVu. You can read the Flightglobal story and the very confident CMO of the firm designing the device, SkyCast, here. The CMO, Greg Latimer is quoted as saying “It’s an Android world.” Others whom I saw presenting would disagree harshly suggesting it’s indeed going to be an iPad world in planes.

Behold, the Android powered TrayVu

(UPDATE: I was able to see first hand the TrayVu system, speak with its sale staff and take pics with my iPhone, below)

In my own presentation, I referred to a trial of specially-modded iPads under consideration by Australian budget carrier, JetStar. Placing the iPad in a special case to give it twice the battery life, and using proprietary apps, the plan appears to be to rent the units with chosen content to passengers. The kits would also come with RFID tags to prevent passengers walking off the planes with the iPads.

I located previous APEX slides from the teams putting this together for JetStar and used them as discussion points for how technology could be put to good use for the better flyer. (After my talk I was introduced to the President of APEX who works for Emirates who told me that after installing cameras in their planes for passengers to see takeoffs and cockpit views, their impression was that it was very helpful to fearful flyers. We then reminisced of times one could visit the flight crew mid-flight until the events of 9/11 put a permanent stop to that delight.

Here’s a few of the JetStar slides you might find interesting:

It seemed to me with my limited exposure to this world of inflight entertainment, other than as a consumer, aviation consultant and now APEX attendee and speaker, that the IFE world is fracturing. Just like old world media fighting a rear guard action against new means of publishing and accessing content, the old guard in IFE where the airline controlled what you saw and how it was displayed is disintegrating.

One of the co-founders of a new web-based startup,, whose content is accessed on iDevices on wifi equipped aircraft – another big discussion development at APEX – spoke of how Clayton Christenson’s concept of Disruptive Innovation was now entering the world of IFE. New players such as his Mondowindow would take now-familiar technologies such as iPads, and repurpose them in environments previously “owned” by incumbents with many years of technical prowess, leadership and trust in aviation.

It was his strong assertion that the IFE world is about to be turned on its head by the iPad in particular given its 85% market share for this device, and this will perhaps climb with iPad 3. IFE takes years to develop, install, then make deals with content providers for the airline industry and by the time seatback hardware and systems are installed, iPad-like devices have leapt ahead another generation.

With wifi taking off big time now after a false start some years ago, and compression protocols vastly improved, it’s now possible for airlines to consider entering into deals with wifi providers like GoGo who are embarking on a plan to provide streaming content, Hulu-like, rather than plain vanilla wifi. Go here to see Mary Kirby talking with one of the Gogo team.

So the way things are moving along, it seems like the incumbents like Panasonic and Thales who provide the hardware, need to look at how the low cost airlines are avoiding them, preferring to purchase iPads with chosen content as in the Jetstar model, or equip their flights with robust wifi and take a cut from suppliers like GoGo.

Interestingly, over a lunch sponsored by GoGo, I sat with one of their team quite by accident, surrounded by Australian attendees from Qantas and VAustralia. We discussed my forthcoming presentation, and I explained to him how GoGo too could develop content for better flying and on-sell it to airlines, together with the usual fare like movies and TV shows.

At one point he asked about fear of flying and if crews should give passengers advanced warning of impending turbulence. At the time of his asking, I didn’t think much of it, as even commercial pilots have asked me if they should not announce likely bumps thus minimising unnecessary worry (since turbulence is uncomfortable but not unsafe – which is what they should say). If you announce it before, and the worrying passenger doesn’t know what to do about it, it doesn’t help.

But as our conversation expanded, I came to understand the relevance of his question. Apparently, GoGo is developing an app for the iPhone which takes advantage of its accelerometers.

Put your thinking caps on: what does this mean in the context of our discussion? Well, if you have a plane full of iPhone users or perhaps just a critical number, and the plane experiences turbulence, it will register on those accelerometers. Logged into the Gogo wifi, it will feedback to GoGo the data which can then be shared with other Gogo users on a similar heading or the same vicinity. Passengers will get information about their flying conditions before the FAA and their own flight crew do!

(It reminds me of listening in to United’s Channel 9 which repeats Air Traffic control to their aircraft and being informed before UA820 was to leave San Francisco to Seattle that there were pushback delays of 20 minutes due to extreme traffic. The FA was making her safety announcement in preparation for an immediate pushback which wasn’t about too happen.)

We then discussed how the iPad’s success had caught many industries unawares, (“perhaps even Apple itself” was my contribution) and agreed no one knows where things will next move in the next few months when the iPad 3 is released. The GoGo guy lamented their streaming efforts would be restricted to Android devices until they can work out how to overcome the 30% impost Apple employs in its iTunes store. Much like how Amazon’s Kindle app is now a mere portal to read downloaded content and access the Amazon website, rather than a sell through app, GoGo faces a similar hurdle and a 30% “tax” means goodbye profit. Forcing people to go to a website to download content once they’ve become used to the iTunes model is anathema, putting too many hurdles in the way for the average user.

It’s been a fascinating, rather risky visit, coming to APEX totally unknown but with an interesting story to tell, and hopefully the session evaluations will bear out it was a good decision to have me speak. it has certainly opened my eyes to a world in which I spend time on the periphery, yet it has also empowered me to explore other airline opportunities with some of the people I’ve met here.

The airline industry is rather addictive in nature: very family oriented, a curious mix of cutting edge technologies and very human interaction, people who leave it for various reasons often are drawn back to it in time.

Tomorrow, a visit to the Boeing factory, a first ever look at the new 787 and 747-800 and their facilities, and then a visit Friday to my old chum Dr. Kim Silverman, from Apple. Here’s his talk at San Jose TEDx earlier this year.

Will Apple do to the next Keynote what it just did to Final Cut Pro? A complete redesign? Me? I certainly hope so…

If plentiful rumours hold to be true, in the next 72 hours we may well see Mac OS X Lion released into the wild. As I write this, it has just become July 14 in Australia, Bastille Day for Francophiles.

How timely would it be that a software which has leant itself to revolutionary products would be updated on a day which recognises freedom and independence? It would be a fitting acknowledgment of the contribution to OS X (and NeXT before it) of retiring Apple senior VP, Bertrand Serlet. Personally, I think Steve Jobs is something of a Francophile, having featured crosses to Paris when first demonstrating iChat at Macworld many years ago, as well as featuring the Eiffel Tower when showing off the iPhone’s Google maps in 2007.

The rumours of Lion’s imminent release gathered further credence in the last day or so with the updating of iLife’s elements, including curiously iWeb and iDVD which some have presumed are to be end-of-lifed soon.

And of course with Lion imminent, iLife updated and iCloud waiting in the wings, thoughts to turn iWork being updated.

It’s been two years now, and amongst other things, online training has become a billion dollar business. I have managed to convince my own professional society not to go with a Continuing Education online program which features Adobe Flash, so as to encourage more members to become mobile users of its website where the training is undertaken.

While I wasn’t able to convince them to use Keynote to create the training, it’s my belief more and more organisations will see Apple’s inexpensive application as offering real advantages for creating engaging presentations.

But now I’m going to stick my neck out and ponder the likelihood of Apple doing a “Final Cut Pro X”: that is, a radical rethink and repurposing of Keynote to meet the needs of modern presenters.

We know that many professional video editors have expressed sincere unhappiness with the new version of FCP, while others have expressed admiration for Apple’s desire to change familiar programs in the belief they can be significantly improved, but only with a complete rewrite and rethinking.

I for one will not be surprised if this same event occurs for Keynote in the next few days. While much of its energy has been expended on Keynote for the iPad, the small Keynote team has also been working on Keynote for the desktop to judge from keynotes delivered at Apple events in the past year.

While we’ve seen nothing radical in its effects, we haven’t been exposed to how Keynote is constructing these presentations. I’m going to offer an educated guess that one of Keynote’s most requested items, a timeline to better manage events on a slide as well as across multiple slides, will make its appearance, and will require a completely new look-and-feel. I’m aware from discussion with the Keynote team this has been a high priority but a difficult one to institute to match the velvety smooth workflow Keynote offers when compared to Powerpoint.

For instance, in the last day to two, I’ve once more had to resurrect a slide I constructed for a consultee. It’s a complex slide, incorporating several movies, builds and a voice over narration.

The builds require precise timing to match the voice over. But moving from one Mac to another and with repeated playings, the timings become inconsistent. Moreover, when adopting the workaround of exporting the slide to a Quicktime movie, the timings become even more bizarre. The best handling of this dilemma is to play the slide manually while recording a screen movie using something like Screenflow.

This is hardly the best solution for a professional software. Having a sophisticated timeline device to manage multiple media and their ins and outs is a truly missing piece of the presentation puzzle for Keynote to overcome. Professional users really don’t need that many more themes, transitions and builds styles, but better management of existing ones.

Other desirable elements include editing of sound and video within the Keynote slide. Editing currently is terribly crude, allowing for alteration of beginnings or endings, but altering something in the middle or multiple edits requires the user to head to an external app and do the editing there, and re-import  the finished file.

While masking and Alpha masking photos has been a terrific addition to the most recent Keynote (2009), Powerpoint has caught up, and Apple needs to lift its game and improve the Alpha masking for finer detail. Moreover, it truly needs to find a way to perform masking for the moving image. We know Apple can do it judging from its recent efforts with masking with iChat, due to be updated in Lion.

And of course, exporting Keynote to another format, such as Powerpoint or Quicktime is a very hit and miss affair. With iCloud and document updating and perhaps some extra features in Lion to come, Keynote’s sharing abilities will also be enhanced.

We’ll know hopefully in the next little while whether the long wait for a new Keynote has been worthwhile. But given Apple’s history with successful apps., such as Final Cut and iMovie, whereby an inspired worker can initiate a radical shift in work flow, resulting in upset professionals, I won’t be at all surprised if we soon see a new Keynote with familiar features left out. But I’d expect that in time, with new features added which simply couldn’t be managed in the old but familiar version, long-time Keynote users will manage the transition with aplomb.

After all, some people did amazing things with Keynote 1.0 when it was released in 2003, coming as it did as a breath of fresh air when compared to the dominant Powerpoint. It’s eight years later, and it’s time for a new look and feel Keynote which takes presenting to whole other level.

Comments invited below.

Whither Apple’s Keynote ’11 – thoughts on its much anticipated but very overdue appearance. Is it the fault of the iPad?

Another Apple keynote has come and gone (WWDC 2011) and another opportunity to reveal Apple’s updated Keynote has also come and gone.


Like so many others who’ve delighted in Keynote’s ability to help us develop persuasive and engaging slide presentations and other visual delights, I look forward to each public display of Keynote by Apple senior executives to gather intelligence on new features and guess at possible release dates.

Since its last version update in 2009, Keynote has seen updates to text and build animations but no new transitions or special effects displayed in Apple keynotes. Those text and build updates, such as the drop and dust (demoed at WWDC, below) build have yet to be included in the official current version.

Apple VP iOS, Scott Forstall demoes drop and dust build-in

In my mind, Keynote 11 (or KN6 if you prefer) is pretty well cooked. I don’t mean toast, but cooked in the sense that it no longer needs baking in the oven to convert its essential ingredients into a tasty whole.

In the half dozen or so Apple keynotes since January 2009 (e.g. iPad 1 and 2, WWDC ’10 and ’11, and special Back to the Mac events) we’ve seen the same Keynote on display. Or at least no new effects or features have been sighted.

In the meantime, Keynote on the iPad is now at 1.4, meaning there have been five versions since its release in April, 2010 when the iPad 1 came to market. More a playtoy than a real presentation tool when first released, it’s clear the iWork team has been busy bringing Keynote up to speed such that it can stand alone as a presentation creation tool as well as the presenter app itself.

Contrary to what many think, Apple’s iWork team is quite small in number, dispersed around the US mainland rather than based entirely out of Cupertino. Apple does not have unlimited resources to throw at Keynote, and what they have seems to have been mustered to make sure Keynote on the iPad is the real tool it’s turning out to be, collecting features and capabilities aiming for, but not yet achieving parity with Keynote on the desktop.

Frankly, I don’t think Apple’s in any great hurry to do this, despite Keynote’s afficionados hoping for it. I think Keynote for iPad will develop along its own course, taking advantage of the iPad’s special and unique capabilities. Last week, I witnessed students at the Victorian College of the Arts Secondary School using Keynote on the iPad for their projects having not touched the desktop version at all. They don’t see weaknesses as we old hands at Keynote do, only possibilities.

In many ways, these students resemble those of us who began with Keynote 1.0 in 2003, when Powerpoint 97  or 2000 was the only show in town. Keynote fell way short of Powerpoint’s feature set at the time, yet those of us who persisted with it knowing it possessed special qualities, found ways to work around its shortcomings. We relished each update allowing us to push past boundaries and eventually create a new paradigm for presenting, such that anytime you witness a Keynote now, you know you’re not witnessing a Powerpoint slide show.

(Mind you, even in Keynote 1.0 we had superior file importing especially movies, transparency effects, rotations, and of course superior and cinema-like builds and transitions. Only now in Powerpoint 2011 do we see Presenter mode actively promoted, although I hardly ever meet Powerpoint users who even know it exists).

This is how these high school students are using Keynote on the iPad. Pushing it without concern for its limitations, not knowing that it is less featured compared to the desktop version.

But then again if you witness any  of Steve Jobs’ recent keynotes, almost every build and animation he has asked desktop Keynote to perform can be done on the iPad too. None of Jobs keynotes in recent memory have really pushed Keynote to the limit such that I sit back and ask “Just how did he do that?” something I get frequently from even experienced Keynote users at my Presentation Magic workshops at Macworld and elsewhere.

Given that Keynote sprang from Jobs’ head originally, and he likely remains its primary beta tester (I’m guessing after OS X, iOS, Mail and iChat, Keynote might be his most used app on a daily basis), there is no hurry or demand to increase its feature set.

That has to come from the iWork team itself taking their ideas to Jobs to sign off on as both worthwhile, and not decreasing its stability. What other app do you see that gives you the option of including “obsolete” animations (below)?

Obsolete Animations? It's your choice...

My guess is that what gets Jobs’ approval are those additions which enable more things to be done with one click; allow Keynote to be more cinematic in its abilities, and now with the importance to Apple’s future of the cloud (as in iCloud) lend themselves to sharing between versions, locations and device.

Something that can only be done on one device is less likely to get a guernsey in future editions than features which can be included across the board.

At the moment, Keynote on the iPad seems to be driving the show, with Apple’s original uncertainty about its tablet’s success now replaced by confidence it’s on to something big, a part of which we witnessed being laid out (or at least its beginning) at last week’s WWDC keynote.

I still keep peppering away at my contact within iWork with feature requests and examples I have created in Keynote (albeit laboriously) as well as features I’ve witnessed in other media (eg., text effects in cinema, visual effects in television current affairs) but that contact is soon to leave Apple and I’m hoping I get a chance to continue my liaison with other members.

For now, we wait. Those features I have most asserted are needed to take Keynote up a notch are those I have labelled as call outs: features which kill the laser pointer and then allow presenters to bring audience attention to aspects of their slides where the essential learning takes place, using animations, colours, focus, and movement subtly.

To conclude, we know another version of Keynote is out there – we’ve seen some of its capabilities in each of Apple’s keynotes for the past two years. With iCloud, iOS and Lion 10.7 just around the corner, one can only hope that their release into the wild unleashes a new version of Keynote which takes advantage of all three elements shown at WWDC 2011 and helps raise presentation skills to a new level.

Getting a new version of Keynote in time for the new school year (in the northern hemisphere) and final presentations in the current school year in the southern hemisphere, would put the icing on the Lion cake.